fREQUENTLY aSKED qUESTIONS

Have a question? Chances are it's been asked. I've been compiling all the questions that come my way in one easy to find place.

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What's your refund policy?

I don't offer refunds on the services I provide. All sales are final when you book your service and receive a service from the Spiritual Love Sanctuary. No shows and missed appointments are non-refundable, but I'm happy to reschedule these sessions.

Products, courses, and programs may have a different refund policy, if so that will be stated clearly on the webpage, otherwise they would be non-refundable as well.

I put a lot of time and energy into each session and offering that I share. If there is an issue please connect with me so we can find a resolution that serves us both.

What's your cancellation policy?

If you need to change or cancel your appointment, that must be done at least 24 hours before your scheduled session, otherwise you will be charged for the session.

How do I know what service to choose?

The Spiritual Love Sanctuary offers a wide variety of services including massage therapy, energy healing, and coaching. I offer a suite of services to tend to your needs. If you're unsure of which session would best suit your needs, schedule a consultation call here.

Do you offer consultations?

Yes! I do offer consults. These are helpful if you're unsure what service to select or how I can help you. These are NOT readings, coaching, or healing sessions. There is a $33 exchange required for consultations to honor my time. This is discounted from whatever service you book with me on the call. If you're unsure of which session would best suit your needs, schedule a consultation call here.

Where are you located?

The Spiritual Love Sanctuary is based in Raleigh, NC and doors will be opening soon! The new location will be announced, so be sure you're receiving my newsletter so you don't miss out. 

What's the Spiritual Love Healing Academy?

The Spiritual Love Healing Academy is where I provide virtual courses, workshops, programs, and downloadable purchases like journals. Soon, I will also offer training in spiritual healing and coaching. There are courses available. You can view them here.

I didn't receive an email from you?

If you signed up for my newsletter or purchased a digital offering but didn't receive an email from me, please check your junk or spam mail folders. Sometimes emails land there, but be sure to save my email jovhannah@spirituallovesanctuary.com in your contacts and add it to your email providers whitelist.


Should you still not have it, please contact me for support to ensure we have the correct information for you and help you out.

Schedule a Consultation

Book a 20 min consultation call to learn how the Spiritual Love Sanctuary can support your needs. This is not a free session, but a chance for you to learn how I can support you and to determine best course of treatment for your specific needs.

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